Connect with Paul Clayton FISM of Healdi Business Improvement Consultancy for small business support on Enterprise Nation

Connect with Paul Clayton FISM to grow your entrepreneurial network of start-ups and small business owners on Enterprise Nation.

Paul Clayton FISM, Healdi Business Improvement Consultancy | Enterprise Nation

&lt;p&gt;Healdi&lt;/p&gt;

&lt;p&gt;We are a business management &amp;amp; training consultancy specialising in continuous business improvement. Our specialities include improving business competencies, communication, strategic sales &amp;amp; marketing planning and customer experience management (CEM) to improve customer acquisition &amp;amp; retention rates and develop sales to existing customers.&lt;/p&gt;

&lt;p&gt;Our clients are organisations of all sizes throughout the Midlands and UK which want to grow and be the best in their chosen business sector and believe that continual reassessment of their sales &amp;amp; marketing strategies plus improvement in communication at all contact points with customers and suppliers will improve sales, build outstanding customer relationships, provide exceptional customer service and increase loyalty &amp;amp; profitability.&lt;/p&gt;

&lt;p&gt;Services&lt;/p&gt;

&lt;p&gt;Growth Strategy Development, Planning &amp;amp; Implementation to gain and retain customers&lt;/p&gt;

&lt;p&gt;Sales &amp;amp; Marketing? Customer Experience Management Customer Service&lt;/p&gt;

&lt;p&gt;Contact Us T: 01529 413476 ? ? ? E: info@healdi.co.uk&amp;nbsp;&lt;/p&gt;

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Paul Clayton FISM

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My objective is to help you increase your success, whatever that means to you in your business and life.
Who Do I Help? Startups &amp; SMEs, like you in B2B, Manufacturing &amp; Engineering businesses grow faster by increasing profitable sales while improving efficiencies and productivity.
How? I use my proven Mentoring, Coaching &amp; Training skills to help you plan and implement strategies for growth.
Who Am I? I started my Business Improvement Consultancy by using my skills, experience and knowledge gathered from over thirty successful years working with sales and management teams in global and national businesses to optimise performance and profitability.
My Belief: To develop and grow your business consistently, customers must be the focus of everything you do.
Accreditations: FISM (Fellow of the Institute of Sales Management)
Mentor: Government's Help to Grow: Management Course.
My Values: Honesty, Integrity, Respect, Capability and Quality Relationships.
Services
Skills Training
Leadership &amp; Management - Leading &amp; Directing - Creating your Culture.
Leadership Style - Understanding and defining your Leadership style
Communication - Being understood in all your communications
Business Planning Basics
Understanding the Customer
Understanding the Buyer
Customer Service - Delivery &amp; Management
Upselling - Giving your customers better value
Appraisals - Two-way feedback to encourage employee engagement
Recruitment - Finding the best people for the role
Introduction to Sales
Telesales/Telemarketing
Sales for Non-Sales People
Advanced Sales - Honing the skills
National &amp; Key Account Management
Sales Management - Inspiring, leading, coaching and training to make your sales team the best that they can be.
Negotiation - Increasing the Profit!
Presentation Skills - WOWING your audience!
Write Winning Proposals to increase sales value and Profit.
Customer Experience - Best Practice &amp; Management
Coaching - Consultancy - Mentoring
Leadership &amp; Management
Culture Change
Time Management
Managing Change
Managing Risk - Cash Flow - Credit Control - Data Security
Continuous Improvement - People - Processes - Productivity &amp; Profits
Employee Engagement - Performance &amp; Improvement
Recruitment
Business Development
Business Improvement
Business Planning - Development &amp; Improvement Plan
Business Strategies - Development &amp; Implementation
Sales Strategies - Development, Implementation &amp; Management
Sales Process Management
Increasing Sales - New &amp; Existing Customers
Customer Experience - Development &amp; Implementation&nbsp;

Next Step. Message me to arrange a complimentary discovery call to establish how and whether we can work together to achieve your success.

Paul Clayton FISM

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